In this episode of The Left of Boom Show, host Phil Wilson sits down with Deb Muller, founder and CEO of HR Acuity, to explore how technology, data, and leadership are transforming the way organizations manage employee relations and workplace investigations.

With over 25 years of experience in HR and ER, Deb shares her journey from corporate HR leader to tech entrepreneur, and why she built the only platform purpose-built for employee relations. From the importance of consistency and trust in investigations to the role of AI and predictive analytics, this conversation is packed with actionable insights for anyone involved in employee relations.

We also dive into the empowER Community, benchmarking metrics, leadership lessons, and how recognition in the field is helping elevate the ER function inside organizations.

Key Takeaways:

• How consistent investigation practices build trust
• Using technology to elevate employee relations
• The power of predictive indicators in preventing workplace issues
• Why AI should assist—not replace—human judgment
• Leveraging benchmarking to justify and grow ER functions
• The value of community and shared best practices through empowER

Chapters:

00:00 – Deb Muller’s Journey in HR and Tech

02:41 – The Evolution of HR Acuity

05:18 – The Importance of Consistent Investigation Processes

08:03 – Understanding Employee Relations Beyond Investigations

10:32 – Predictive Indicators in Employee Relations

13:13 – The Role of Leadership in Employee Relations

15:59 – Best Practices in Investigations

18:46 – Building Trust Through Investigations

24:48 – Creating a Supportive Work Environment

27:09 – The Birth of the empowER Community

30:09 – Harnessing AI in Employee Relations

37:45 – Benchmarking and KPIs in Employee Relations

42:02 – Celebrating Achievements and Future Aspirations

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🔗 Learn more:

HR Acuity

empowER Community

#EmployeeRelations #WorkplaceInvestigations #LeftOfBoom #HRAcuity